Are you confident using your smartphone?

Today, there are more mobile phones in the world than people. Yet for many, technology still feels confusing or intimidating.

The Open University in Wales has partnered with CISCO Networking Academy to produce a free, bilingual, six-hour course to help you build the confidence to easily use digital devices.

The course starts with the essentials—understanding computers and mobile devices, from hardware and operating systems to everyday software. It teaches users how to download and update apps, connect through Wi‑Fi, mobile data, or Bluetooth, and keep devices running smoothly by managing storage and memory. It also shows how to master file handling across Windows, Android, and the cloud, along with trackpad and mouse gestures like clicking, swiping, and pinch‑to‑zoom.

Samantha Forde, Partnerships Manager at The Open University in Wales said:

“With lively videos, hands-on activities, and clear, supportive guidance, this course is informative and easy to use. Improving literacy in this area can help us stay connected with loved ones, keep learning, and unlock new opportunities at work.”