3.01 Rebuilding of organisational trust after a period of difficulty
Academic team: Dr Alessandro Sancino, Dr Sandra Resohardijo, Dr Steven Chase, Colin Paine
Policing partners: Thames Valley Police
Status: Complete
Recently, the police service has come under significant criticism for the behaviour of a minority of officers and police leaders.
This research addressed the research question: ‘How can the police best deal with this negative attention in public and media when crises happen?’ More specifically, the research team investigated the concept of crisis, explained how crises can lead to blame and highlight why crisis leadership is a key component of policing.
The research used evidence to identify some key crisis leadership lessons to inform police dealing with blame during crises.
Outputs
| Title | Output type | Lead academic | Year | To note |
|---|---|---|---|---|
| Police leadership and blame games | Presentation | Sancino, A | 2015 | |
| Leading across multiple arenas: public managers and contemporary city leadership challenges | Presentation | Sancino, A | 2015 | Available on request |
| Responding to blame: understanding blame game processes following two festival disasters | Presentation | Resodihardjo, S | 2014 |
News
Landmark Article in the British Journal of Social Psychology
Professor Clifford Stott (Centre for Policing Research and Learning) has published a Landmark Article in the British Journal of Social Psychology, one of the discipline’s leading international journals. The paper examines the historical relationship between social psychology, crowd theory, and the governance of public order.
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