1.01 Policing practice, citizen enquiry and solving crime with social media

Academic team: Dr Hayley Ness, Prof Graham Pike, Dr Catriona Havard
Policing partners: Greater Manchester Police and Dorset Police
Status: Complete

One largely unexplored aspect of social networking is its role in citizen investigation of crime. A victim or witness may appear at a police station with the name, photograph and location of a suspect, which they have discovered using social networking sites. For example, even without the actual content of any messages posted, Facebook contains a number of features that are very useful to a potential citizen detective.

This project aimed to discover and map the types of citizen-led enquiry that online social networking is being utilised for, what impact this is having on police investigation, what changes to guidelines may be needed and how these may be integrated into the practices of policing.

Early work lead to the project being developed as Centre project 1.06 Improving investigations through utilising technology, community and psychology.

Outputs

TitleOutputs typeLead academicYear
Social media and citizen enquiryConference paperNess, H2016

News

CPRL CPD programme sets new benchmark for investigative excellence

The States of Jersey Police recently completed a transformative Continued Professional Development (CPD) programme that is setting a new benchmark in investigative excellence and fostering increased public confidence in law enforcement. 

Designed and delivered by Ian McNeill, Senior Lecturer in CPD Development in Policing at the Centre for Policing Research and Learning (CPRL) at the Open University, the programme was developed in collaboration with the Operation Soteria Joint Unit and academics from across all six pillars of the Operation Soteria national programme.

28th April 2025