2.02 Enhanced engagement of public via social media

Academic team: Prof Harith Alani, Dr Miriam Fernandez
Policing partners: Dorset Police, Lancashire Police, National Crime Agency
Status: Complete

Social media is a powerful communication tool that can reach a very large number of people quickly.

This research focused on analysing the impact of policing messages that appear on social media (mainly Twitter) to identify the best message-writing practices to generate a higher level of engagement.

Outputs

TitleOutput typeLead academicYear
An analysis of UK policing engagement via social mediaConference paperFernandez, M2017

News

Findings from an evaluation of the pilot application of AI for witness statement and report generation

Dr Paul Walley and Dr Helen Glasspoole-Bird have published an evaluation report entitled “An Evaluation of the Pilot Application of Artificial Intelligence to Witness Statement and Report Generation at Hertfordshire Constabulary”.  The work studies the outputs of version 1 of an AI application that takes audio from Rapid Video Response interviews with victims of domestic abuse and converts this into relevant summary documents including MG11 witness statements.

15th May 2025