Support for students

At The Open University, we are committed to helping you succeed in your studies and beyond. Whether you need financial guidance, wellbeing support, practical study help, or career advice, our Student Support Team is here to assist you at every step of your learning journey.

You can contact the Ireland Student Support Team by email at [email protected] or by calling +353 1 678 5399.

Financial Support and Budgeting

A man sitting at a desk with hands over his face looking worried in front of a laptop

Student Assistance Fund

If you experience unexpected financial hardship that affects your ability to study, you may be eligible for support through our Student Assistance Fund.

A row of red bricked houses with trees at the front in the gardens

Tax Relief on Tuition Fees

As an Irish taxpayer, you might be able to claim tax relief on your tuition fees – helping you reduce the overall cost of study.

Budgeting and Savings Resources

Hands holding coins

We know the cost of living can make student life challenging. To help you manage your finances, we highlight trusted tools and resources such as:

If debt is a concern, free support is also available from StepChange and National Debtline.

Mental health and wellbeing

Studying, work and life commitments can all affect wellbeing. You are not alone – and support is available.

University Support Services

Student Support Team – Talk confidently about anything affecting your studies or wellbeing.
Peer Support via OU Students Association – Connect with fellow students for motivation or informal support.
24/7 Support from Shout – A free, confidential text-based support service available round-the-clock.

Practical Wellbeing Resources

Information on managing stress and wellbeing through our full suite of mental health support services.
External guidance on managing money and mental health from Mind and the Mental Health & Money Advice Service.

Note: Local mental health support options may also be available in Ireland; please check with your Student Support Team for tailored guidance.

A female student sitting in a library, studying

Study Help and Tools

We provide advice and tools to support your academic success, including help with:

Study planning and time management
Using online learning platforms and resources
Accessing module-specific tutor support

Our support team can guide you to resources available through StudentHome and other learning platforms.

Career and Employability Support

Whether you’re considering a new role or progressing in your current career, we can help with:

Job search resources and vacancy listings
CV writing guidance
Support with interview preparation
Advice on dealing with redundancy or career transitions

Taking a Study Break

If financial pressures, health concerns, or personal circumstances mean you need a break from studies, please talk to your Student Support Team first. They can help you understand your options, including:

How to Access Your Support

Many of the resources and personalised support options are available through StudentHome once you are enrolled. You can also reach out directly to our Support Team for tailored advice.